Privacy Policy

Effective Date: July 10, 2025

Oxeen Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website https://oxeen.ca, use our services, or interact with us through WhatsApp or other supported messaging platforms.

1. Information We Collect

We may collect the following types of personal data:

Contact Information – such as your name, phone number, email address, and WhatsApp ID when you communicate with us.
Technical Information – including IP address, browser type, device type, and usage data.
Business Information – including company name, industry, and inquiry details if you contact us for business purposes.

2. How We Use Your Information

We use your data to:

Provide, operate, and maintain our messaging services, including WhatsApp Business API integration
Respond to your inquiries or customer support requests
Improve our website and communication features
Comply with legal and regulatory obligations

3. Sharing of Your Information

We do not sell or rent your personal data. We may share your information with:

Service Providers who support our technical infrastructure (e.g., Meta Platforms for WhatsApp API, hosting providers)
Legal authorities if required to comply with applicable laws

All third parties are obligated to maintain the confidentiality of your information.

4. Data Security

We implement appropriate security measures including SSL encryption, secure servers, and access controls to protect your data from unauthorized access or disclosure.

5. Data Retention

We retain your personal data only as long as necessary for business or legal purposes. You may request deletion by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request deletion of your data
Object to processing or withdraw consent
To make a request, please contact us at oxeen.canada@gmail.com